Discovery is hidden and usage requires a bunch of app switching. ” menu, and live outside of Messenger as standalone apps.
That includes making the utilities built by third-party developers on Messenger’s platform easier to access. He also says that Messenger could do a better job of explaining its robust set of features and reminding people when to use them. Marcus tells me Messenger’s next big projects are rolling out its Messenger For Business system to more verticals, allowing online merchants to offer customer support through Messenger rather than slow phone calls or annoying emails. It’s added friend-to-friend payments, new location sharing options, a dedicated web interface, VOIP video calling, and an app platform for sending images and sound clips to friends or playing games. What’s Next For Messenger?įacebook has been working a bunch of new functionality for Messenger lately. Since Facebook’s whole range of IP addresses is typically blocked, Messenger would be censored too. Marcus insists that this is not some strategy to get his company into China or other countries where Facebook is blocked. “You have all of your address book and then you can search for everyone on Messenger.” “It’s kind of an augmented address book” Marcus tells me. People will also be able to use a Facebook search function to find people they want to chat with but who might not have given Facebook their number. Facebook will then match them against Messenger users who’ve registered with those phone numbers to build a no-account user’s social graph. Now it’s a way to get to the last mile and the last few people who want to use Messenger who potentially didn’t want to use Facebook or couldn’t use Facebook.”Ī new “Not On Facebook?” button in the Messenger sign-up flow will let people upload their phone contacts.
But head of Messenger David Marcus tells me “That time 2 years ago we were in the middle of the road. Users can sign up with just a first name, last name, and phone number, starting today in the US, Canada, Peru, and Venezuela before the feature comes elsewhere.įacebook tested accountless signups for Messenger on Android in India and a three other countries in 2012 but ceased the test a few months later.
Facebook wants even the people who hate Facebook to use Messenger, so it’s opening the option to sign up for its chat app without an account on its social network.
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